2015-2016

Leveraging both its advanced technology and its over 200 India-based employees, FORE Support Services provided proprietary, SaaS solutions that automated the provider prior authorization process.

ENGAGEMENT


FORE, which began marketing its AuthPal solution in 2014, first retained ST Advisors in early 2015 for a Strategic Assessment session, which included a financial review, along with a holistic discussion of competitors, financing options, and potential acquirers.

Seeing the value we could bring to an ongoing partnership, FORE and ST Advisors subsequently formalized a retained advisory relationship. Over the course of the 15-month engagement, ST Advisors assisted FORE’s co-founders with evaluating potential strategic investors, assessing emerging competitive threats, and meeting potential strategic partners. ST Advisors accompanied FORE’s CEO to an industry trade show; recruited a marketing consultant to further refine FORE’s message and value proposition; and, of course, provided ongoing advice and strategic coaching.

In January 2016, we introduced FORE to Availity, the nation’s largest real-time health information network, with over $200 million in revenues. Given the importance of electronic prior authorizations to Availity’s development agenda, the company’s initial interest in partnering with FORE was rapidly overtaken by its desire to acquire them. Over the next several months, ST Advisors worked with both parties to reach a mutually agreeable acquisition structure.

With our decades of healthcare industry experience, ST Advisors already had a strong relationship with Availity’s senior leadership team. As the transaction progressed from an expression of interest to an executed letter of intent, and from due diligence to closing, the trust we had engendered on both sides put ST Advisors in a unique position, allowing us to work through several sticking point issues and ultimately leading to a mutually beneficial transaction and a successful close.

RESULTS


In August 2016, Availity closed its acquisition of FORE Support Services, and FORE’s co-founders remain employees of Availity.

“Our getting in touch with ST Advisors was almost fortuitous; we have always been happy that we found them when we did. Engaging with Ben and Michelle was certainly one of our best decisions. Their advice throughout the engagement was invaluable, and we learned much through our association with them.”

– Rehan Shaikh

Co-Founder of FORE Support Services

“ST Advisors’ contributions proved invaluable during Availity’s purchase of a complex company overseas. Before, during, and after the transaction, my Board of Directors and I were confident that the information we received was honest and fair, and that Ben and Michelle’s guidance was in our mutual best interests.”

– Russ Thomas

CEO of Availity